Identity card / international passport / Valid driver's license until the end of the rental period / Equal to or greater than 25 years of age / Guarantee corresponding to each model of vehicle on a credit card

Yes, you can drive in Chile with your valid driver's license from your home country! No international license is needed as long as your license is in English and easy to read. Just make sure to carry it with you at all times. While not mandatory, having an international driving license can be a helpful backup.

Once we confirm availability, a link to the secure payment portal will be sent to you by email. A deposit of 50% of Gross Rental Costs and 100% of Remote location Fees (One Way Fee) must be paid to confirm your booking. This must be paid via our secure online payment portal using a bank transfer or credit card.

The only acceptable payment method to constitute the guarantee is through a valid credit card with the available quota according to the category of the vehicle requested.

Each of our vehicles has the Compulsory Personal Accident Insurance (SOAP) It is also included the standard insurance that covers, own damages to the vehicle, damages due to overturning and damages to third parties within Chile. A guarantee deposit will be requested by credit card from the client for an amount equivalent to USD $ 1,500 plus taxes. In case of returning the vehicle with new damage, an amount equivalent to the repair value will be charged up to a maximum of USD $ 1,500 + taxes m()entioned above. Insurance is included as standard in both Chile and Argentina (we do not charge an additional cost per day like other rental companies), and without it you would not be able to drive the car. We provide our customers with 'Limited Liability' which means that you are liable for damages up to the 'excess' (or, as we call it your limited liability amount). This is the liability deposit which we must secure from your credit card at pick up amounting to USD $ 1,500 + taxes . If for example you damage the tires or windshield of the car, we only charge you the cost to repair or replace it. However, we try and be as fair as possible, and look at each case individually and work out the associated repair cost (we do not profit from these accidental damages). Any damage at all that you incur will be deducted from your liability deposit. Should you incur a single vehicle accident (SVA) or the car is stolen, the customers liability for this occurrence is up to USD $ 2,800 and is a standard rent a car policy clause here in Chile. Because of this, many customers obtain travel insurance in their own country which covers them for any additional expenses incurred relating to damages in rental cars. As always when travelling, it's an excellent idea to have insurance which covers personal possessions and medical expenses during any travel trip. Many customers have this cover with their credit card companies and aren't aware of it (so please ask).

Yes, you can take any of our vehicles to Argentina! All our vehicles are authorized by Chilean Customs for border crossing. To make the process smooth, let us know during your booking if you plan to travel to Argentina. Here's what you'll need to provide: 1. A copy of your passport or ID card 2. Driver's license for each driver 3. Number of passengers crossing the border Important: If you're heading to El Calafate from Torres del Paine or Puerto Natales, avoid the road between El Cerrito and Fuente Del Coyle. Instead, take the route through Esperanza. This ensures compliance with travel regulations.

Absolutely! You can return the vehicle in a different city, whether in Chile or Argentina. Keep in mind, there’s an additional cost based on the distance between the pick-up and drop-off locations. To get a quote, just email us with the pick-up and return details, and we’ll provide all the info you need!

If you’re in an accident that’s not your fault, here’s what happens: You’re initially responsible for the damage until we receive payment from the third-party insurer. Your liability deposit will be charged, but don’t worry—you’ll be reimbursed once the insurer pays us. For full details, check out our Rental Agreement Terms and Conditions.

Our cancellation fees are simple: - Cancel more than 60 days before pick-up: 20% of the prepaid amount + 100% of remote location or one-way fees. - Cancel 30–60 days before pick-up: 40% of the prepaid amount + 100% of remote location or one-way fees. - Cancel less than 30 days before pick-up: 50% of the prepaid amount + 100% of remote location or one-way fees. - No-show: 100% of the prepaid amount. Please note, early returns are non-refundable. We recommend travel insurance to cover unexpected changes!